Keeping you and others safe
We will always do our best to support you and help you stay safe. Keeping children and young people safe is everyone’s responsibility.
If you are worried about someone else
If you are worried about a child or young person and think they may be in danger:
- Phone the police on 999 if it is an emergency
- Or contact Customer Services on 0300 123 2224
If you are worried about your own safety
If you are worried about your own safety, or if you are in an emergency situation:
- Phone 999 if you are in immediate danger
- If it is urgent but not an emergency, you can phone NHS 111
- You can also contact Customer Services on 0300 123 2224 for advice and support
If you are not sure what to do, it is always okay to ask for help.
Useful contacts
- Emergency: 999 – for police, fire and ambulance
- Police: 101 – non-emergency
- Samaritans: 116 123 – 24 hour helpline, 365 days a year
- Somerset Domestic Abuse Support: SIDAS Helpline – 0800 63 49 999
- Drug and alcohol support: Somerset Drug and Alcohol Service – 0300 303 8788
- SARSAS (Rape and sexual assault support):
- 0808 801 0456 – women and girls
- 0808 801 0464 – men and boys
- Citizens Advice
- NHS Direct: 111 – NHS non-emergency, for medical help and advice if it’s not life-threatening
- Mental Health crisis: 111 – NHS non-emergency, or the mental health crisis number you have been given
- Emergency Duty Team (EDT): 0300 123 2224 – out of hours social care
- Leaving Care: 0300 123 2224 – out of hours